Frequently Asked Questions

Everything you need to know about your Vue beauty journey.

Are Vue products cruelty-free and vegan?

Yes, all our products are 100% cruelty-free and vegan. We never test on animals, and we ensure our suppliers adhere to the same ethical standards.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental United States. International shipping can take between 7-14 business days depending on your location.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return lightly used products within 30 days for a full refund or store credit.

Can I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

Are your skincare products safe for sensitive skin?

Our formulas are dermatologist-tested and designed to be gentle. However, we always recommend performing a patch test on a small area of skin before full application.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.