Returns & Exchanges

At Vue, we want you to be completely satisfied with your beauty experience, which is why we offer a 30-day return window for all unused or gently used products. If a formula isn't the perfect fit for your skin, our seamless return process ensures a hassle-free resolution.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the beauty items you wish to send back.

• 2.
  Print Your Label

  Once approved, a prepaid shipping label will be sent to your email; simply print it out and securely package your items in their original box.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location, ensuring the tracking information is scanned to activate your refund process.

• 4.
  Receive Your Refund

  After our quality team inspects the returned products, your refund will be processed back to your original payment method within 5-7 business days.